Effective Date: September 12, 2025

At Alvaro Machines, we are committed to delivering high-quality outboard motors and accessories with comprehensive manufacturer warranties. This Warranty Policy outlines the warranty coverage, registration process, and claim procedures for products purchased from alvaromachines.com. Please review carefully and contact us with any questions.

Warranty Coverage

• All new outboard motors and accessories sold by Alvaro Machines come with a manufacturer’s warranty, effective upon registration. Warranty terms vary by brand and are typically:
  • 3–5 years for recreational use, covering defects in materials and workmanship under normal use.
  • Specific durations and conditions are detailed in the documentation included with your purchase (e.g., Yamaha: 3 years, Mercury: 3 years, Suzuki: varies by model).
• Coverage applies to the original purchaser and is non-transferable unless specified by the manufacturer.
• Products are intended for recreational use worldwide. Warranty coverage may be voided if used for commercial purposes or improperly installed, maintained, or modified.

Warranty Registration

• Most manufacturers require warranty registration within 30 days of purchase to activate coverage.
• A prepaid registration card (if applicable) is included in your delivery package. Register online via the manufacturer’s website (e.g., yamahaoutboards.com, mercurymarine.com) using your proof of purchase from Alvaro Machines.
• Failure to register may result in denial of warranty claims. Contact us at info@alvaromachines.com if you need assistance with registration.

Warranty Claims

• Warranty claims are handled directly by the manufacturer through their authorized service network.
• To initiate a claim:
  1. Contact the manufacturer’s customer service or a local authorized service center (listed in your warranty documentation).
  2. Provide your proof of purchase (invoice from Alvaro Machines) and registration details.
  3. For support, email us at info@alvaromachines.com or call +1 (908) 395-0621—we’ll assist with locating a service center or providing documentation.
• Claims must be made within the warranty period. Repairs or replacements are at the manufacturer’s discretion, subject to their terms.

Exclusions and Limitations

• The warranty does not cover:
  • Damage due to misuse, neglect, accidents, improper installation, or unauthorized repairs.
  • Normal wear and tear (e.g., propellers, seals).
  • Products used for commercial, rental, or competitive purposes unless specified.
  • Cosmetic imperfections that do not affect performance.
• Alvaro Machines is not liable for manufacturer warranty denials or delays. Shipping costs for warranty repairs (e.g., returning defective items) are covered by the customer unless otherwise specified by the manufacturer.

International Warranty

• Warranty coverage is primarily valid within the United States under U.S. manufacturer terms. For international use, coverage depends on the manufacturer’s policies and may require registration with their local authorized dealer in your country.
• Contact the manufacturer directly or email info@alvaromachines.com for international warranty support. Additional fees or conditions may apply.

Contact Us

• For warranty inquiries or assistance, reach us at:
  • Email: info@alvaromachines.com
  • Phone: +1 (908) 395-0621
  • Hours: Monday–Friday, 9:00 AM–6:00 PM MT
  • Address: 932 NM-516, Aztec, NM 87410, USA
• We aim to respond within 24 hours during business days.