Revised Terms & Conditions – Alvaro Machines
Effective Date: September 12, 2025
Welcome to Alvaro Machines (alvaromachines.com, “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your access to and use of our website, including any content, functionality, and services offered on or through the website (collectively, the “Site”). By accessing or using the Site, placing an order, or creating an account, you agree to be bound by these Terms, our Privacy Policy, Shipping Policy, Returns & Refund Policy, and Warranty Policy. If you do not agree with any part of these Terms, you must not use the Site.
These Terms form a binding legal agreement between you and Alvaro Machines, a U.S.-based retailer located at 932 NM-516, Aztec, NM 87410, USA, specializing in new outboard motors and marine accessories. We reserve the right to update these Terms at any time by posting the revised version on the Site. Changes are effective immediately upon posting, and your continued use of the Site after such changes constitutes acceptance. We encourage you to review these Terms periodically.
1. Eligibility
You must be at least 18 years old and have the legal capacity to enter into contracts to use the Site. By using the Site, you represent that you meet these requirements and are not barred from using the Site under applicable law.
2. General Information
Alvaro Machines is an authorized retailer of new outboard motors and marine accessories from trusted brands including Yamaha, Suzuki, Honda, Mercury, Tohatsu, and select Evinrude G2 models. All prices, product descriptions, specifications, images, availability, and promotions are subject to change without notice. We strive for accuracy but do not guarantee that product information will be error-free. Products are intended for recreational use worldwide and are not for export unless explicitly stated. All sales are final upon shipment unless otherwise provided in our Returns & Refund Policy.
3. Use of the Site
- Permitted Use: You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the Site in any way that violates applicable federal, state, local, or international laws or regulations.
- Engage in conduct that restricts or inhibits anyone’s use or enjoyment of the Site, or which may harm us or other users (e.g., transmitting viruses, excessive automated requests, or unauthorized scraping).
- Attempt to gain unauthorized access to, interfere with, damage, or disrupt any part of the Site or any server, computer, or database connected to the Site.
- Use the Site for commercial purposes without our written consent (e.g., reselling content or data).
- Account Registration: To place an order, you may need to create an account. You agree to provide accurate, current, and complete information during registration and to update it as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately at info@alvaromachines.com if you suspect unauthorized use.
4. Orders and Payments
- All orders are subject to availability and confirmation. We reserve the right to cancel or adjust orders due to errors (e.g., pricing, stock) or fraud detection.
- Payment is processed securely via PCI-compliant gateways accepting Visa, MasterCard, American Express, ACH transfers, and PayPal. Full payment is required before order processing.
- Shipping costs are: free worldwide on orders over $500, $20 flat fee for U.S. orders under $500, and $50 flat fee for international orders under $500, calculated at checkout. See our Shipping Policy for details.
5. Shipping and Delivery
- Orders are processed within 1–2 business days and delivered in 4–9 business days (U.S.) or 7–15 business days (international), subject to carrier and customs delays. See our Shipping Policy for full terms.
- We are not liable for delays, damages, or losses caused by carriers, customs, or third parties. Products are for recreational use; we disclaim liability for improper installation, use, or maintenance.
6. Returns and Refunds
- Returns are accepted within 14 days of delivery for unused items in original condition, with customer-paid shipping unless defective (free label provided). A 15% restocking fee may apply to non-defective returns at our discretion. See our Returns & Refund Policy for details.
7. Warranty
- All new motors include a manufacturer’s warranty (typically 3–5 years for recreational use), effective upon registration. Warranty claims are handled by the manufacturer—contact us at info@alvaromachines.com for assistance. See our Warranty Policy for specifics.
8. Limitation of Liability
- To the fullest extent permitted by law, Alvaro Machines shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or purchase of products, even if advised of the possibility of such damages. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim. This limitation applies to claims based on contract, tort, or any other legal theory.
- We are not responsible for delays, damages, or losses caused by carriers, customs, or third parties. Products are for recreational use; we disclaim liability for improper installation, use, or maintenance.
9. Product Accuracy & Availability
- We endeavor to display accurate product information, but errors may occur (e.g., in pricing, specifications, or images). We reserve the right to correct inaccuracies and adjust or cancel orders accordingly. Availability is not guaranteed until order confirmation. Products may vary slightly from images due to manufacturing.
10. Governing Law & Dispute Resolution
- These Terms are governed by the laws of the State of New Mexico, USA, without regard to conflict of laws principles. Any disputes arising from these Terms or your use of the Site shall be resolved exclusively in the state or federal courts located in San Juan County, New Mexico. You agree to waive any right to a jury trial and submit to the personal jurisdiction of such courts.
- We encourage informal resolution first: Contact us at info@alvaromachines.com before initiating legal action. If a dispute involves a claim under $10,000, you may use binding arbitration under the American Arbitration Association rules as an alternative.
11. Force Majeure
- We shall not be liable for any failure or delay in performance due to causes beyond our reasonable control, including acts of God, natural disasters, strikes, supply chain disruptions, or government actions.
12. Termination
- We may suspend or terminate your access to the Site or account at our discretion for violation of these Terms, without notice or liability. Upon termination, your right to use the Site ceases immediately.
13. Miscellaneous
- Severability: If any provision of these Terms is held invalid, the remainder remains in effect.
- Waiver: No waiver of any breach is a waiver of any subsequent breach.
- Entire Agreement: These Terms, together with referenced policies, constitute the entire agreement between you and us.
- Export Controls: Products are subject to U.S. export laws. You agree not to export or re-export without compliance.
- Third-Party Links: The Site may contain links to third-party sites. We are not responsible for their content or practices.
14. Privacy
- Your use of the Site is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.
15. Contact Us
- For questions about these Terms, contact:
- Email: info@alvaromachines.com
- Phone: +1 (908) 395-0621
- Address: 932 NM-516, Aztec, NM 87410, USA
- Hours: Monday–Friday, 9:00 AM–6:00 PM MT