📞 Contact Us
Have a question about outboard motors, need help choosing the right engine, or want to check shipping availability? Our team is here to help — fast, friendly, and reliable support is just a message away.
Common queries answered
Frequently asked Questions
Orders are processed within 1–2 business days and delivered in 4–9 business days across the U.S. via insured freight (UPS, FedEx, or TForce), depending on your location.
We accept returns within 14 days of delivery for items that are unused and in original packaging. Items must not show signs of installation or test-use.
If your order hasn’t shipped, contact us immediately at info@alvaromachines.com or call +1 (908) 395-0621 to update your shipping address.
Once your order ships, you’ll receive a tracking number via email. You can also track your shipment by logging into your account on our website.
Email us at info@alvaromachines.com or call +1 (908) 395-0621 Monday–Friday, 9 AM–6 PM (MT).
Contact us immediately to correct the address. If your order has already shipped, we cannot guarantee rerouting, and additional shipping charges may apply.
Yes. We offer international shipping to most countries via DHL or UPS International Freight. Delivery time: 7–14 business days.
📦 Flat rate: $50, free over $500. Customs duties may apply.
Orders may ship in multiple boxes depending on size, weight, and availability. You’ll receive tracking numbers for each shipment.
Still need help?
Get in touch with us
Send Us a Message
Use the form above to contact us. We’ll respond within 24 hours on business days.
📞 Call Us
Need to speak with someone directly?
📱 +1 (908) 395-0621
📅 Monday – Friday, 9:00 AM – 6:00 PM (MST)
📍 Our Location
Alvaro Machines
932 NM-516
Aztec, NM 87410
United States
📧 Email Us
For product inquiries, quotes, or customer support:
📩 info@alvaromachines.com
🔧 Need Help With Your Order?
Visit our Customer Help page for FAQs, shipping & return info, and motor selection guides.